Terms & Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
- Transmissions over various networks
- Changes to conform and adapt to technical requirements of connecting networks or devices
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website without express written permission from us.
The headings used in this agreement are for convenience only and do not limit or affect these Terms.

We make every effort to provide accurate, complete, and current information on our website. However, we are not responsible for any errors, omissions, or outdated content.
Material on this site is for general information only and should not be relied upon as the sole basis for decisions. Please consult primary or more up-to-date sources where appropriate.
This site may contain historical information provided for reference only.
We reserve the right to modify the website content at any time without obligation to update previous information.

Product prices are subject to change without notice.
We may modify or discontinue any part of our Service at any time.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.

Certain products may be available exclusively online and in limited quantities.
All returns or exchanges are subject to our Shipping & Returns Policy.
We make every effort to display product colors and images accurately, but we cannot guarantee your monitor displays exact colors.
We may limit sales of products to any person, region, or jurisdiction.
All descriptions and pricing are subject to change without notice.
We reserve the right to discontinue any product at any time.
Any offer for a product or service is void where prohibited.

If you are not satisfied with a wellness product, you may request a full refund within 15 days of receiving it.
The product must be unused and in its original packaging.
To claim a refund, contact us at:
- Email: shop@sunempire.com.au
- Phone: 1800 911 888 / +61 477 60 50 40
Return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping service for items over $75.

Nothing in these Terms limits, excludes, or modifies your rights under the Australian Consumer Law (ACL).
Products come with guarantees that cannot be excluded under the ACL, including that they are of acceptable quality, fit for purpose, and match their description.
If a product fails to meet a consumer guarantee, you may be entitled to a repair, replacement, or refund under the ACL.
The 15-day money-back guarantee is in addition to your rights under the ACL.

All content on this website, including text, images, logos, and graphics, is owned by Sun Empire or licensed to us.
You may not reproduce, copy, or distribute any part of the website without express written permission.

We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products, except as required under Australian law.
Our liability is limited to the maximum extent permitted by law.

These Terms and Conditions are governed by the laws of Victoria, Australia.
By using this website or purchasing products, you agree to submit to the jurisdiction of courts in Victoria, Australia.

Last updated: December 2025

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